Customer Service Policy - Zareki

  1. Customer Service Hours: Our customer service is available from Monday to Saturday, from 9:00 AM to 5:00 PM. During this time, our team is ready to assist with any questions, requests, or concerns you may have.

  2. Contact Channels: For efficient and prompt communication, you can reach us through the following channels:

    • Email: Send your queries or requests to zareki@zareki.com. Our team strives to respond to all emails within 24 working hours.

  3. Commitment to Quality: Our goal is to provide high-quality service and resolve your issues as efficiently as possible. If you have any suggestions or feedback regarding our service, we would be happy to hear from you and continuously improve our offerings.

  4. Out-of-Hours Service: If you contact us outside of our operating hours, your message will be recorded, and our team will get back to you on the next working day.

  5. Privacy Policy: We ensure that all information provided by our customers is treated with the utmost confidentiality and used exclusively to meet your needs.